Privacy Policy

1. Information We Collect

We collect the following information:

• Account Information: Email address, name (for authentication)
• Analytics Data: CSV files you upload containing performance metrics
• Usage Data: How you interact with our service (anonymized)
• Payment Information: Processed securely through Stripe (we don't store card details)

2. How We Use Your Information

Your information is used to:

• Provide analytics and insights based on YOUR data
• Generate AI-powered content suggestions
• Improve our algorithms (using anonymized aggregate data only)
• Send service updates and account notifications
• Process payments and manage subscriptions

3. Data Storage & Security

Your data is protected through:

• Encryption: All data encrypted at rest and in transit (SSL/TLS)
• Secure Infrastructure: Hosted on Supabase with enterprise-grade security
• Access Controls: Only you can access your specific data
• Regular Backups: Your data is backed up daily

4. Data Sharing

We DO NOT:

• Sell your personal data to anyone
• Share your analytics data with third parties
• Use your data for advertising purposes

We MAY share anonymized, aggregate data (e.g., "creators in fitness niche see 30% avg conversion") for industry insights, but this NEVER includes identifiable information.

We use third-party services that may process your data:

• Supabase: Database and authentication
• Vercel: Hosting platform
• Stripe: Payment processing
• OpenRouter/Noromaid: AI content generation (messages only, no personal data)

5. Your Rights (GDPR & CCPA Compliance)

You have the right to:

• Access: Request a copy of all your data
• Delete: Request complete deletion of your account and data
• Export: Download your analytics data anytime
• Opt-out: Decline anonymized data usage for algorithm improvements
• Correct: Update or correct your account information

To exercise these rights, contact us at: privacy@ppvgenie.com

6. Cookies & Tracking

We use essential cookies for authentication and session management. We do NOT use tracking cookies or third-party advertising cookies.

7. Data Retention

• Active accounts: Data retained as long as your subscription is active
• Cancelled accounts: Data deleted within 30 days of cancellation
• Backups: Anonymized aggregate data may be retained for analytics improvement

8. Children's Privacy

PPV Genie is only for users 18 years or older. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this privacy policy. Significant changes will be notified via email. Continued use of the service constitutes acceptance of updates.

10. Contact Us

For privacy concerns or data requests:
Email: privacy@ppvgenie.com
Response time: Within 7 business days